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In today's modern world, technology is simply an unavoidable part of succeeding in the business realm. As a business owner or manager, the proper IT solutions can put your company in position for much greater success than it would be otherwise, allowing you to deliver quality products and services with robust internal operations.

At JCIT, we're proud to offer a wide range of managed IT services to bring your company a stable, consistent IT baseline at all times. Our services come a la carte, meaning you only pay for the specific solutions you require and never a penny more. The most successful companies today all share several basic IT characteristics -- what are these, and how will we help you achieve them? Here's a basic primer.

Speed and Availability

It's vital that your IT solutions are speedy and without major lag time, but it's of equal or even greater importance that such solutions are always available. Even one major IT failure on a single workstation can be a major problem for a business -- if this is allowed to happen on several computers, at different times throughout the day, in an enterprise environment with hundreds of employees, the problem only grows exponentially.

Speed and availability are in large part what we can provide you in your IT solutions from JCIT. We offer top-quality service that includes robust monitoring, ensuring that our clients never suffer from the "what if?" of IT problems. We identify possible issues before they even become major problems, avoiding downtime and lags that could lose you major chunks of business.

Scalable and Versatile

Growth is also a major part of the goals of nearly any business, and for this reason, IT practices need to be versatile and scalable. Your IT providers need to be able to grow with you as your company expands, not merely for the short term but well into the future. Modern cloud storage, for instance, is a perfect example of scalable service.

In addition, successful companies of all sizes need to be ready for the next big wave of technological advances without needing to make expensive or extensive overhauls.

Responsivity

Also vital here is your company's responsiveness, not only to customers but also to partners, employees and anyone else you communicate with regularly. A lack of responsiveness can cause a serious issue in the success of a company -- do you really want to tell your customers that their requests or concerns will take 3-5 days to process?

This is where JCIT's managed IT service shines - we're able to provide a personalized package catered to fit your company's specific needs, and we can do it without a lengthy wait time. By taking a proactive approach to your IT solutions, we can ensure that you're always staying ahead of the curve.

For more on any of our IT services or how we help you achieve success in this area, speak to the staff at JCIT today.

As remote work has increased over the past year and a half, there has also been a rise in email cybersecurity threats. One of these specific types that's increased significantly in frequency is known as spear phishing - what is this, why is it growing so much, and how can you protect yourself and your business from it?

At JCIT, we're proud to offer a wide variety of managed IT and tech support services, covering all your hardware, software, printers, VOIP and more. We're available in both remote and on-site settings throughout Salt Lake City, serving a wide range of clients. Keeping your email data safe and protected is just one part of our broad security programs -- what are we talking about when we refer to spear phishing for email attacks, and how can you protect yourself from these? Here's a primer.

Spear Phishing Basics

Spear phishing refers to a scam technique that utilizes publicly available information to steal money or personal information from its targets. Scammers will find information on corporate websites, plus on locations like LinkedIn or Facebook, and then will adapt and use this information to send disguised emails, usually requesting some type of payment or financial transfers.

It's all done by disguising the email sender and content, making it look like a legitimate communication that would be missed if not read carefully. Spear phishing differs from traditional email scams in that it's highly targeted to specific people. This means that businesses whose employees are frequently moving or updating information online may be more susceptible to spear phishing - if someone's name, company info, phone numbers and other data changes often over the course of a few months (and is publicly visible), it leaves them more vulnerable to potentially catching a piece of a scammer's attention.

Why is Spear Phishing a Risk?

Spear phishing is one of several email scam methods where cybercriminals will imitate a trustworthy sender in order to get users to open an email and click a link or attachment. These links may be sent from seemingly legitimate sources, such as a bank or credit card company, which leads you to believe the email is secure and genuine. This can cause individuals or entities to send money or otherwise make imprudent moves that will directly hurt their business.

Avoiding Spear Phishing

In many cases, your email spam filter will catch spear phishing attempts before they reach you. However, they can sometimes be cleverly disguised in ways that will allow them through, so it's important to take precautions:

For more on how to prevent spear phishing for you and your company, or to learn about any of our managed IT or support services in Salt Lake City, speak to the staff at JCIT today.

The euntrepueneial spirit is alive and well despite the challenges brought forth in 2020. You know what it takes to create and build a business, now how are you going to keep it running effectively? The answer: outsource IT management.

We at JCIT serve the Salt Lake City area and beyond offering expert support for your comprehensive IT needs. Curious about the services we offer to support your business? Keep reading.

Delegate! Delegate! Delegate!

In order for businesses to run at full capacity one of the best things it can do is to delegate tasks that can be taken care of by other professionals. Delegating IT Services is one of the most effective moves your business can make to set up and maintain your network.

“How to Delegate More Effectively In Your Business” is an article that was published by Forbes emphasizing the importance and the effectiveness of delegating tasks. The author, Mark Zwilling, is the CEO of a business that supports startup professionals and he knows a thing or two about business development.

A few points Zwilling endorses from one of his mentors:

If you choose to take advice from this expert, you’ll understand just how much time, energy, and money you will save by outsourcing IT needs within your business.

Network Support & Maintenance 

JCIT takes pride in employing certified and talented individuals who know what they are doing when it comes to the initial set up of your company’s network to the maintenance of it.

It’s safe to say that computers seem to have a mind of their own sometimes. Delegating challenging tasks of navigating hiccups within softwares and complicated hardware isn’t worth the headache, so leave that to the professionals. 

VOIP

Voice Over Internet Protocol, otherwise known as VOIP, will give your company’s communications a cohesive professionalism and increase the productivity of your operations. 

VOIP software allows for voice calls, call recording, caller ID, emails, text messages, and more. One example of how businesses utilize VOIP is that it allows their employees to dial from their computer, speak with the individual, and have their call recorded...all through the software. Customer service is sure to improve with this capability!

Data Back-Up

A major concern of companies is the loss of important data and information. 50 years ago a fire burning through files in an office building was a business’s worst nightmare. Nowadays, a fire doesn’t even need to occur for the possible loss of data to occur. Like you, we care about the preservation of your company’s essential and even private information. Luckily our technicians and engineers can customize the perfect plan to protect your company from a catastrophic loss of data.

Are you thinking that comprehensive IT support is what you need to implement into your company? Are you ready to get that business running as effectively and efficiently as possible?

JCIT works with any budget! Just call us for a quote and let’s see what we can figure out for what your company needs to be successful.

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